Course Detail
Units:
3.0
Course Components:
Lecture
Enrollment Information
Enrollment Requirement:
Prerequisites: "C-" or better in (OIS 3440 OR MGT 3440 OR MGT 2350) AND Full major status in the School of Business
Description
Introduction to the principles of quality management, with an emphasis on cross- functional problem solving. Topics include customer driven quality, leadership, employee participation and training, continuous process improvement, design quality and error prevention, management by fact, and strategic quality planning.