OIS 6160 - Operations Management

Operations management studies traditional operations management theories and methodologies as well as many new and developing models and associated technologies that are reshaping the way that firms manage procurement, production, and distribution of goods and services in an increasingly competitive international marketplace. This course develops a systems thinking approach that is critical for successful design and strategic management of world-class manufacturing and service operations. Topics covered include integrated product/process analysis and design, materials management, supply chain management, industry structure and virtual organizations, use of information technologies in the extended enterprise, service operations management, total quality management, experience curve concepts, technology management, project management, and current developments in operations strategy. Superior management of operations can result in considerable competitive advantages.