Course Detail
Units:
3.0
Course Components:
Lecture
Enrollment Information
Enrollment Requirement:
Prerequisites: Intermediate or Full Major or Minor status in the David Eccles School of Business OR Full Major status in QAMO
Description
Introduction to the principles of quality management, with an emphasis on cross- functional problem solving. Topics include customer driven quality, leadership, employee participation and training, continuous process improvement, design quality and error prevention, management by fact, and strategic quality planning.