Course Detail
Course Components:
Enrollment Information
Enrollment Requirement:
Prerequisites: Masters status in the School of Business OR Instructor Consent.
Operations Management involves designing, operating, and improving the processes whereby any firm (such as a hospital) transforms raw materials (e.g., sick patients) into finished goods (e.g., cured patients). A key role of Operations is to manage the flow of work through these process steps, with the goal of closely matching supply with demand while enhancing quality and minimizing cost. Thus we develop a framework for analyzing business process flows within a firm and across firms, applying the principles not only to service industries but also to manufacturing.